Ontario County at a glance
- County seat: Canandaigua
- OPWDD region: Region 1: Western New York and Finger Lakes
- OPWDD regional office: Finger Lakes
- Spectrum Arch service: Contact us to discuss
Can Spectrum Arch serve families in Ontario County?
Possibly. OPWDD authorizes Support Brokers statewide, so we are not limited to the Capital Region. But OPWDD requires the broker and the family to meet in person unless a virtual meeting has been pre-approved and documented in the person's Life Plan, and some of the work goes better face to face.
Ontario County is outside our primary service area around Clifton Park. If you're looking for a Support Broker here, contact us. We'll tell you honestly whether we can serve your family well, including how in-person meetings would work, and if we can't, we'll help you think about how to find a broker closer to home.
Getting started with Self-Direction in Ontario County
- OPWDD eligibility. Find the Front Door contact for your area on OPWDD's contact page. Our guide to eligibility and qualifying diagnoses explains what OPWDD reviews.
- Medicaid. Apply through the Ontario County Department of Social Services, or through the NY State of Health marketplace. See Medicaid and OPWDD services.
- A Care Manager. Choose a Care Coordination Organization that serves Ontario County. See questions to ask a CCO.
- Request Self-Direction, then choose a Support Broker and a Fiscal Intermediary. Our step-by-step guide walks through it.
- Children under 3? Start with Ontario County's Early Intervention program. See Early Intervention in New York.
Also served by the Finger Lakes office
Chemung County, Livingston County, Monroe County, Schuyler County, Seneca County, Steuben County, Wayne County, Wyoming County, Yates County. See all 62 counties.